77bd5 Privacy Policy
We respect your privacy and are committed to protecting your personal information. This policy explains clearly how 77bd5 collects, uses, stores, and safeguards your data.
Your Privacy at a Glance
A summary of our key privacy commitments — please read the full policy below for complete details.
1. Introduction
77bd5 ("we", "our", or "the Platform") is committed to protecting the privacy of all registered players and visitors to the 77bd5 website at 77bd5.pro. This Privacy Policy ("Policy") describes in detail what personal information we collect from you, why we collect it, how we use it, with whom we may share it, how long we retain it, and what rights you have in relation to your personal data. This Policy applies to all users of the 77bd5 platform, including those accessing the site from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all other regions of Bangladesh.
By accessing or using the 77bd5 platform in any way — including browsing the website, creating an account, making a deposit, or placing a wager — you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to the terms of this Policy, you must discontinue use of the Platform immediately. We encourage all players to read this Policy carefully and to contact us if they have any questions or concerns about how their data is handled.
This Policy covers all personal data processed by 77bd5 in connection with the operation of the 77bd5.pro website and mobile platform. It applies equally to data collected via the website, via customer support interactions, and via any promotional communications you have opted into. It does not cover the privacy practices of third-party service providers, game studios, or payment processors — those parties operate under their own independently published privacy policies.
2. Information We Collect
77bd5 collects personal data through several channels during your use of the Platform. The categories of data we collect are set out below.
3. How We Use Your Information
77bd5 processes your personal data only for legitimate, specified purposes. We do not process your data in ways that are incompatible with the purposes for which it was originally collected. The primary purposes for which we use your personal data are listed below.
- Account creation and management: to register your account, verify your identity, maintain your account balance, and provide you with access to all 77bd5 platform features including cricket betting, slots, live casino, crash games, and fishing games.
- Transaction processing: to process your deposits via bKash, Nagad, Rocket, or Upay; to process your withdrawal requests; to record your wagering and gaming activity; and to maintain accurate financial records for your account.
- Age and identity verification: to confirm that all account holders meet the minimum age requirement of 21 years; to verify that accounts are operated by the person in whose name they are registered; and to prevent fraudulent account use.
- Security and fraud prevention: to monitor account activity for signs of suspicious behaviour, unauthorised access, bot usage, or fraudulent transactions; to investigate and respond to security incidents; and to protect the integrity of the 77bd5 platform for all players.
- Customer support: to respond to your queries, complaints, or account support requests submitted via live chat or email; to maintain records of your support interactions for quality assurance and dispute resolution purposes; and to follow up on unresolved issues.
- Regulatory compliance: to comply with applicable anti-money-laundering (AML) obligations, responsible gaming requirements, and any other legal or regulatory requirements that apply to the operation of the 77bd5 platform. This may include retaining transaction records and KYC documentation for legally mandated periods.
- Promotional communications: where you have expressly opted in to receive promotional communications from 77bd5, we will use your contact information (mobile number or email) to send you information about bonuses, seasonal promotions tied to events like Eid, Pohela Boishakh, BPL, and IPL, and other platform updates. You may opt out of promotional communications at any time by contacting support.
4. Legal Basis for Processing
77bd5 processes personal data only where it has a valid legal basis for doing so. The legal bases on which we rely are described in the table below, mapped to the corresponding processing activities.
5. Sharing Your Information
77bd5 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Your personal data is treated as confidential and is shared only in the limited circumstances described in this section.
In all cases where we share your data with third parties, we require those parties to handle your data securely, to use it only for the specific purpose for which it was shared, and to comply with all applicable data protection obligations. We do not authorise third parties to use your data for their own independent commercial purposes.
6. Cookies and Tracking Technologies
77bd5 uses cookies and similar tracking technologies on the 77bd5.pro website to improve platform performance, remember your preferences, and analyse how players navigate the site. A cookie is a small text file placed on your device when you visit a website. Cookies do not contain executable code and cannot access other data stored on your device.
You can control cookie behaviour through your mobile browser or device settings. Most browsers allow you to block, delete, or manage cookies. Please note that disabling certain categories of cookies (particularly essential session cookies) may affect the functionality of the 77bd5 platform — for example, you may not be able to remain logged in between page loads if session cookies are blocked. Analytics and marketing cookies can be disabled without affecting core platform functionality.
7. Data Retention
77bd5 retains your personal data only for as long as is necessary for the purposes for which it was collected, or for as long as required by applicable legal or regulatory obligations, whichever is longer. The retention periods we apply to the main categories of personal data are guided by our obligations under applicable anti-money-laundering regulations, responsible gaming requirements, and general data minimisation principles.
Account data and transaction records for active accounts are retained for the lifetime of the account and for a minimum period of five (5) years following account closure, in line with standard AML record-keeping requirements. KYC verification documents are retained for a minimum of five (5) years from the date of the last transaction on the account. Technical and device data is retained for up to twelve (12) months from collection, after which it is anonymised or deleted. Promotional communication records (opt-in logs) are retained for as long as the marketing consent remains active, and for up to two (2) years following withdrawal of consent.
You may request deletion of your personal data at any time by contacting 77bd5 customer support. Where deletion is legally permissible — for example, where we are not subject to a mandatory retention obligation — we will delete or anonymise the relevant data within 30 days of receiving your request. Where a legal retention obligation applies, we will retain the data for the minimum required period and then delete it. We will inform you of the applicable retention period when we respond to your deletion request.
8. Your Privacy Rights
As a 77bd5 player, you have the following rights in relation to your personal data. You may exercise any of these rights at any time by contacting 77bd5 customer support via live chat or email. 77bd5 will respond to all privacy rights requests within 30 days of receipt. There is no charge for exercising your privacy rights, although 77bd5 reserves the right to charge a reasonable administrative fee for manifestly unfounded or excessive requests.
- Right of access: you have the right to request a copy of all personal data that 77bd5 holds about you, together with information about how it is being processed, the legal basis for processing, and how long it will be retained.
- Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it. We will make the requested correction within 14 days of your request, subject to identity verification.
- Right to erasure: you have the right to request deletion of your personal data where it is no longer necessary for the purpose it was collected, where you have withdrawn consent (for consent-based processing), or where you believe it is being processed unlawfully. Erasure requests are subject to applicable legal retention obligations.
- Right to restriction of processing: in certain circumstances, you have the right to ask 77bd5 to restrict the processing of your personal data — for example, while we are verifying the accuracy of data you have contested, or while a complaint is under investigation.
- Right to data portability: where processing is based on your consent or on contractual necessity, you have the right to receive a copy of the personal data you provided to 77bd5 in a structured, commonly-used, machine-readable format.
- Right to withdraw consent: where processing is based on your consent (for example, marketing communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing that took place before the withdrawal.
To exercise any of the above rights, please contact 77bd5 customer support via live chat on the Platform or by email at [email protected]. Please include your registered mobile number and a brief description of your request. We may need to verify your identity before processing your request to protect against unauthorised access to your data.
9. Data Security
77bd5 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include SSL encryption for all data transmitted between your device and the 77bd5 platform; encrypted storage of passwords and sensitive KYC documentation; access controls that restrict access to personal data to authorised 77bd5 personnel on a need-to-know basis; regular security reviews and vulnerability assessments of our platform infrastructure; and monitoring systems that detect and alert on anomalous account activity in real time.
While 77bd5 takes all reasonable steps to protect your personal data, no data transmission over the internet or data storage system can be guaranteed to be 100% secure. In the event of a data security incident that affects your personal data in a material way, 77bd5 will notify you as soon as reasonably practicable and will take all necessary steps to contain the incident and mitigate its effects. You also play a role in keeping your data secure — please ensure you keep your 77bd5 login credentials confidential and contact support immediately if you suspect unauthorised access to your account.
10. Third-Party Links
The 77bd5 platform does not contain outbound links to external third-party websites in its navigation or content. All links within the 77bd5.pro site navigate between pages within the same domain. However, the game content delivered through the platform by third-party providers (such as Pragmatic Play, Evolution Gaming, and Spribe) is rendered within the 77bd5 interface and operates under those providers' own terms and privacy policies. 77bd5 is not responsible for the privacy practices of third-party game providers, and we encourage you to review those providers' policies directly if you have concerns about how your gameplay data is handled on their end.
11. Children's Privacy
The 77bd5 platform is strictly for adults aged 21 and above. 77bd5 does not knowingly collect personal data from any individual under the age of 21. If 77bd5 discovers that personal data has been collected from a person under the age of 21, that data will be deleted immediately and the associated account will be closed. If you are a parent or guardian and believe that a minor has registered an account on 77bd5 or provided personal data to the Platform, please contact us immediately at [email protected] so that we can take prompt action.
12. Changes to This Privacy Policy
77bd5 may update this Privacy Policy from time to time to reflect changes in our data processing practices, changes in applicable law, or changes to the platform itself. When we make changes, we will update the "Last Updated" date at the top of this page. Where changes are material — for example, where we introduce a new category of data processing or a new third-party sharing arrangement — we will display a prominent notice on the 77bd5 platform to alert you to the change.
Your continued use of the 77bd5 platform following the publication of any updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with the changes, you should stop using the Platform and may request account closure by contacting customer support. We recommend that you review this page periodically to stay informed about how we protect your personal data.
13. Contact and Privacy Queries
If you have any questions, concerns, or requests relating to this Privacy Policy or to 77bd5's handling of your personal data, you are welcome to contact our customer support team at any time. Support is available 24 hours a day, 7 days a week, in Bangladesh Standard Time (UTC+6). We aim to respond to all privacy-related queries within 24 hours and to resolve all formal privacy rights requests within 30 days.
You may contact us by email at [email protected]
Your Privacy Matters to Us
Questions about your data? Our support team is available 24/7. Or explore the platform — your information is always safe with 77bd5.